Your insert and cover come packaged together, unlike our competitors who are still charging you unnecessary shipping costs because of inefficient packaging and they ship their covers separately thus charging you twice for shipping 1 product.

We use FedEx to send our MojoSacs to their new homes. Your new MojoSac generally leaves our warehouse within 2 - 4 business days from when the order is placed (please allow up to 2 weeks based on inventory). At that point it will be in transit to its new home (see transit times below). Please understand that we get them out to you as soon as we can, because we know your excited for your new MojoSac!

The foam-filled inner sac is compressed for shipping. To decompress the inner sac, break apart the foam without opening the inner sac. Flip and fluff the inner sac to allow air into the foam and to help it expand. Allow about a week for the inner sac to return to its original shape. Zip the premium cover around the fluffed inner sac. Flipping and fluffing a MojoSac before and after use will help the MojoSac stay fluffy forever.

RETURN POLICY Any defective product can be returned for full refund minus shipping costs within 30 Days of receiving product. Please contact us within 30 days with any problems or concerns with your MojoSac. We will issue you a Return Authorization Number and product will be replaced or refunded depending on the situation. We have high customer service standards, so if you are unhappy in any way please contact us with your concern.